CLIENT GUIDE
FREQUENTLY ASKED QUESTIONS
How do I request a quote for a custom project?
For bespoke furniture and architectural decor, please use our dedicated Custom Order form. It helps us gather all the necessary details to provide you with an accurate estimate.
Can I visit your production facility or showroom?
We welcome clients and partners at our Riga facility by appointment. Please contact us via the form or call us to schedule a visit and discuss your ideas in person.
Do you operate and deliver outside of Latvia?
Yes. We proudly serve clients internationally. We organize secure logistics and, if necessary, professional installation services across Europe.
Who do I contact regarding website issues or general feedback?
We value your experience with ElegantHouse. If you notice a technical issue or have suggestions, please select "Website Support" in the contact form. Our technical team will address it promptly.
Do you provide a warranty for your custom furniture?
Yes, we stand behind our craftsmanship. All our bespoke upholstery and structural installations come with a comprehensive warranty. Specific terms depend on the materials used and the project's nature.
CUSTOMER SERVICE & INQUIRIES